Performer Support
Account Details, Subscriptions & Payments
Performer Support: Billing and Payment Plan Information
Spotlight membership payment plans Spotlight Performer and Young Performer memberships can be paid annually and monthly by auto renewing credit/debi...
Performer Support: Changing your account Contact Details (email, address and telephone number)
To change your Spotlight registered email address: Sign in to your Spotlight account using your currently registered email address and password. Click...
Joining
Performer Support: How does the Filmmakers add-on work with my Spotlight membership?
Filmmakers is the go-to platform for casting professionals in the EU. This article explains how the Spotlight and Filmmakers cross-platform integratio...
Performer Support: Spotlight’s Extra Cover Pack
Spotlight has recently launched our Extra Cover Pack which offers a set of exciting new benefits to members who need these additional services at a he...
Performer Support: Joining Spotlight as a Performer
*Return to the Spotlight website* To join Spotlight as a Performer, you must be over 18 and you would need to meet one of the three criteria below. ...
Profile Help
Performer Support: What's New on My Profile?
We're excited to introduce you to the new Spotlight profile, inspired by feedback from our members. All your details have been seamlessly transitioned...
Performer Support: How do I upload a showreel or audio clip to my profile?
This article explains how to add video showreels and audio clips to your Spotlight profile. Whether you are adding new media or updating old files, th...
Performer Support: How do I upload photos to my gallery?
This article provides step-by-step instructions for performers on how to add photos to their Spotlight gallery. It also outlines the specific technica...
Performer Support: How do I manage my Spotlight profile agents and social media?
This article explains how performers can update their agency representation and link a professional Instagram account to their Spotlight profile. Whet...
Performer Support: How do I Manage Credits and Headings?
This article provides step-by-step instructions for performers on how to organize, edit, and group credits on their Spotlight profile. Use these tools...
Performer Support: How do I Add or Manage Agents on my Profile?
This article provides instructions for both adult and young performers on how to add, remove, or update agency representation on a Spotlight profile. ...
Performer Support: How do I find my View PIN or Spotlight profile link?
This article helps performers locate their unique View PIN and profile link within their Spotlight account. While direct profile links are now the sta...
Performer Support: Self-Represented Performer Advice
If you don’t have agency representation listed on your Spotlight account: to registered professionals on Spotlight, you will be noted as ‘ Self-repres...
Performer Support: Changing your Stage Name
If you're looking to change the name on your profile on Spotlight, please note: Currently, our Young Performer members do not need unique names un...
Technical Help
Performer Support: Self-Tape Technical Specifications & Troubleshooting Tips
We have a lot of great advice on our website with self-tape advice . We have compiled our favourites here: For tips to improve your self-tape, please...
Performer Support: Contact Us
Can’t find your answer in the Help Centre? Please see options below on how to contact us. EMAIL US Please email questions@spotlight.com Open Mon-...
Performer Support: Receiving Error Message on Spotlight
If you are getting an error message, it may be an issue with the browser you're using, we would recommend trying the troubleshooting steps below, depe...
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